“TFW” means “Toggi Fun World” the Amusement & VR Park.
“VR Game Zone” means the Amusement Park “Toggi Fun World” a concern of Bashundhara City Development Ltd.
Customer /Participant/ Guest means any natural or legal person who has entered into an agreement with TFW with a view to the use of the facilities of TFW.
“Participant” means any person participating in the Game & Rides.
“Game” means all existing physical & virtual reality games that are played in TFW.
“Property” or “Center” means the property in which the Game & Rides are being played.
“Compensation” means the total price that the Customer pays for him/herself (and any Participants) to participate in the Game & Ride.
Applicable Terms and Conditions
These terms and conditions apply to any agreement that TFW makes, as well as any participation in the Games & Rides. These conditions prevail over any other set of terms that may be used by any Customer, unless otherwise agreed.
Anyone admitted to the Property, or located in the Property without the permission of TFW authority, is deemed to have knowledge of and agreed to these terms and conditions.
The guest confirms that he/she has read understood and agreed to all the terms and conditions in TFW and voluntarily assumes all the risks.
Waiting time for the activities and games can be between 5 minutes to a few hours, depending on the crowd at the center and subject to mechanical issue.
The management has put all efforts to keep all activities and attractions operational, however it is possible that some of the activities may not be fully operational due to technical or safely reasons. In such cases customer can adjust the amount and play a different game. Issued tickets are non-refundable.
TFW authority will not be responsible for any loss, damage or injury sustained by the guest, outside or third party and persons accompanying him, while in the center.
TFW Authority reserves the rights to refuse entry to the participant/customer/guest in the center for violating center rules, illegal activities or fail to comply with any security measures.
No outside eatables, smoking, alcoholic Drinks and hard drinks are allowed within the playing center.
Tickets, Package rates and governing conditions are subject to change without prior notice.
All images & terminology used in all communication is for creative, descriptive and representation purpose only.
Discounted packages cannot be clubbed with any other offers or schemes.
Packages are non-refundable, non-transferable and non-redeemable.
Cancellation will not be allowed once purchased.
Print out or Reference code/mobile number of the Packages purchased online is compulsory at the time of entry.
Deals and Packages on website are not valid on Bank and Public holidays.
TFW management reserves the right to change the price of the package without any notice.
Betting and Gambling is not allowed in TFW’s competitive Rides & Games.
Games in the deals cannot be changed or cancelled.
In case of any technical or maintenance issue any Game & Rides not working, Game of similar value can be exchanged by customer, game offered will be of management choice, no refund will be processed.
All the deals are applicable during Centre opening and closing time
If a person is found unfit for the activity, TFW reserves the right to deny participation.
TFW does not guarantee the usage of all attractions on certain busy days.
No two deals can be clubbed together.
TFW reserves the right to change, alter, modify Terms and Conditions, any promotional offers, Contest prizes and other freebies offered without prior notice.
A minimum number of participants apply to group bookings which have specific guaranteed numbers and amount fixed at time of booking.
Payment must be made before the Customer (and any participants accompanying him/her) uses any facility of TFW.
In case of online ticketing, Payment is required.
If payment has been agreed after invoicing, payment must in any case be made.
In case of non-payment reservation stands cancelled.
The Customer cannot cancel or refund once ticket issued, instead they can avail different Games & Rides of same value and can prepone the date without any date change fee (only have to pay holiday fee, if applicable), and postpone with applicable date change fee (holiday fee is applicable) any time from TFW ticketing counter.
Drugs & Alcohol
The use and possession of alcohol, soft and hard drugs is prohibited. If such means are nevertheless found among Participants, irrespective of their own use or commercial purposes, this means immediate removal and definitive denial of the access.
If the staff of TFW suspects possession and/or use of drugs or if a Participant is suspicious within the premises, TFW reserves the right to immediately deny access to the Participant and ask to leave the premises immediately.
Belongings of Customers
Lost property must be delivered to the staff of TFW.
TFW is not liable for the loss of clothing and/or other property belonging to a Customer or Participant. Garments and/or properties that have been left behind by the Participants will be kept for a period of 15 days only. After that period, these items will be thrown away.
Customers and Participants may be required to identify themselves.
Everyone is obliged at all times to follow the instructions of the staff of TFW.
In connection with safety and order in and around the building, visible and non-visible cameras have been set up in various places. The recordings made with these cameras are not shared with third parties and are kept for a limited time, except to the extent that the recordings are necessary for the detection of possible disturbances, violations of law or other undesirable behavior. By accepting these conditions, Customers and Participants agree that images can be made of them for the aforementioned reasons.
Pregnant women should not take part in playing games at TFW.
Liability of TFW
Entering the facilities of TFW is for everyone at their own risk.
Any liability of TFW for damage (also as a result of theft) which Customers or Participants suffer is excluded.
Liability of Customer and Participant(s)
Customers and Participants are jointly and severally liable for damage resulting from loss, theft, or damage to the property or property of (staff of) TFW and third parties, as well as to any injuries caused to employees of TFW and third parties, irrespective of whether the damage or injury is the result of any act or omission on the part of the Purchaser itself, or Participants who were in the TFW premises.
Any other Equipment or property damage will be charged at the discretion of TFW.
The Customer / Participant indemnifies TFW against all claims in respect of damage by third parties that are (also) the result of any act or omission of the Customer or Participants who were on the premises of TFW.
Assumptions of risks, Release of Liability, Waiver of Claims and Indemnity by accepting terms and conditions.
Customer / Participants / Guests/Third Parties on the TFW premises accepts agrees and acknowledge that by use of Virtual Reality Equipment, other mechanical Games & Rides own and anticipated risks that could result in physical or emotional Injury, Paralysis, Death, or Damage to himself / herself / To property / To Third Parties. And understands that such risks simply cannot be eliminated without jeopardizing the essential qualities of the Activity. The risk include seizures, loss of Awareness, eye Strain, eye Twitching, Involuntary Movements, altered, blurred or double vision or other visual abnormality, dizziness, disorientation, impaired balance, impaired hand-eye coordination, excessive sweating, nausea, light headedness, discomfort or pain in head or eyes, drowsiness, decreased ability to multi task, fatigue or any symptoms similar to motion sickness, all of which can persists and become more apparent hours after use and which may lead to an increased risk of injury when engaging in normal activities in the real world after leaving the premises. TFW employees have difficult jobs to perform. They seek to create a safe environment but they are not infallible. They might be unaware of a participant’s health and abilities. They might give incomplete warnings and instructions and the equipment being used might malfunction. Participant expressly agrees to accept and assume all of the risks existing in the activity. Participation in this activity is voluntary and he / she elect to participate in spite of the risk. Participant acknowledges that the/she might require medical assistance, which he/she acknowledges will be at his/her own expense and TFW will not pay for any cost or expenses incurred by him/her.
Participants must be 2 years or older on the day of the participation. It is advisable for Participants under the age of 14 to be accompanied by an adult at all times.
Minors who agrees and accept the terms and conditions of TFW hereby also agrees and give their consent on behalf of their parent or guardian and indemnify TFW against any loss, damage or injury sustained by the minor.
Modifications on terms and conditions
TFW is authorized to change these terms and conditions without giving any prior notice.
All agreements with TFW are governed by Bangladesh Law.
In respect of all disputes ensuing from this agreement, the court of the place of business of TFW shall be competent, unless another judge is compelled under mandatory law.
Grant of Right to use
Participant, Customers, Third parties and accompanying person here by grants his/her right to photograph, videotape and/or record them and use with their name, likeness, voice and appearance in connection with exhibitions, publicity, advertising and promotional material without reservation, limitation and compensation.
Participant / Customers / Third Parties entering the premise have sufficient opportunity to read the above Terms and Conditions of TFW authority and agrees to bound by the terms and conditions. Have also accept that user experience involving virtual reality equipment is dependent on his/her own ability to follow the instructions in these terms and conditions agreement.